BASED IN AUSTRALIA
We are completely are based in the Australia, all of your orders come from our Sydney warehouse. All support is based in the Australian K, even our website is based in Australia. We pride ourselves in providing the best customer experience.
We take the hassle out of buying an Android TV box. We select, review and chose the best android TV boxes available so you don’t have to. If you turn on your box or stick and it doesn’t show the Little Smart Box logo then it has not been approved by us.
We provide support for all our boxes, unlike when order from Chinese or eBay sellers we provide after sales support. If you have any issues you can easily get a replacement fast and pain free. As we keep our stock in the Australia, replacements or refunds can be handled quickly.
All of our support channels are English speaking so there will be no language barriers or issues understanding your problem or our proposed solutions.
We listen to our customers, we are actively improving our product line, software and website all based on customer feedback. If you have any suggestions yourself feel free to contact us as we really value your feedback.iStreamBOX Team focus on the customer's need, meet customer's requirement and strive to exceed the customer's expectation.
When we receive our boxes from our suppliers we immediately load our own software and firmware which will give you the best experience possible. You can even load custom third-party firmware.*
Coming from a background in IT and development our team offers technical support that is unmatched, we keep a clone of each model we sell so we can reproduce issues and fixes in the office for a faster response. The experience we have in android is a great benefit to our customers by offering the correct solution to your problem, fast.
UP TO DATE
We know a lot of our customers buy our boxes because they use XBMC/Kodi ** with the 3rd party add-ons included. We created our iStreamBOX Box Wizard installer which aggregates all your favourite add-ons from their original sources and keeps them up to date. With new add-ons added every month you will never have any issues finding the content you want. ***