Terms and conditions 

Format of the contract

    i.        These terms of sale apply to all goods supplied by us, whose registered office is at Australia (the Supplier).

    ii.        No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order and the Supplier has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between us.

    iii.        By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken and you receive your acceptance e-mail. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.

    iv.        The contract is subject to your right of cancellation (see below).

    v.        The Supplier may change these terms of sale without notice to you in relation to future sales.

    vi.        To order goods through the iStreamBOX website you must be at least 18 years of age. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

    vii.        iStreamBOX gives no assurance as to the mutual compatibility of components sold on any single invoice. It is the responsibility of the buyer to ensure that the goods purchased are suitable for the purpose intended. Advice sought by the customer from the Company in this respect may be given but cannot be relied upon by the customer or guaranteed by the Company unless the Company has access to the working system and the ability to carry out a full inspection of any software or operating system.

    viii.        Except as may be implied by law where the buyer is dealing as a consumer, in event of any breach of these Conditions by the Company the remedies of the buyer shall be limited to damages which shall in no circumstances exceed the price of the goods and the Company shall under no circumstances be liable for any indirect, incidental or consequential damages.

    ix.        These terms and conditions are subject only to Australian law.

Description and price of the goods

    i.        The description and price of the goods you order will be as shown on the Supplier's website at the time you place your order.

    ii.        The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the Supplier will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

    iii.        Every effort is made to ensure that prices shown on the Supplier's website are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If the Supplier does not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel the order, or if the order is cancelled automatically due to the expiry of the 14 day period, the Supplier will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

    iv.        In addition to the price, you may be required to pay a delivery charge for the goods.

Payment

    i.        Payment for the goods and delivery charges can be made by any method shown on the Supplier's website at the time you place your order. Payment shall be due before the delivery date, except where agreed otherwise by the Supplier and time for payment shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately.

    ii.        There will be no delivery until cleared funds are received , except in the case of supplies of goods provided on credit terms.

    iii.        Payments shall be made by you without any deduction whatsoever unless you have a valid court order requiring an amount equal to such deduction to be paid by the Supplier to you.

    iv.        Where the Supplier agrees to provide goods on credit terms, the standard payment terms shall be 30 days from the date of invoice. In the event that payment is not made by the due date the Supplier reserves the right to charge interest from the date of invoice at 8% per annum, compounded monthly.

    v.        The Company reserves the right to levy charges for any of the following services: Inspection of any piece of computer equipment and installation / replacement of either software or hardware - Use of credit / debit cards or rapid cheque clearance facilities, Diagnosis and testing of any problems encountered with any piece of hardware or software, Recovery of any hardware or software problems and backup of any data when requested by the customer.
  

Risk/Title

i.        The goods are at your risk from the time of delivery.

ii.        Ownership of the goods shall not pass to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of:

1.     the goods, and

2.     all other sums which are or which become due to the Supplier from you on any account. 

iii.        The Supplier shall be entitled to recover payment for the goods even though ownership of any of the goods has not passed from the Supplier.

Title for Business Customers

i.       If you are a business customer until ownership of the goods has passed to you, you must: 

1.     store the goods (at no cost to the Supplier) separately from all your other goods and goods of any third party in such a way that they remain readily identifiable as the Supplier's property;

2.     not destroy, deface or obscure any identifying mark or packaging on or relating to the goods; maintain the goods in satisfactory condition and keep them insured on the Supplier's behalf for their full price against all risks to the reasonable satisfaction of the Supplier. On request you shall produce the policy of insurance to the Supplier; and

3.     hold the proceeds of the insurance referred to in condition 6.1.2 on trust for the Supplier and not mix them with any other money, nor pay the proceeds into an overdrawn bank account.

ii.        If you are a business customer your right to possession of the goods shall terminate immediately if:

1.     you have a bankruptcy order made against you or make an arrangement or composition with your creditors, or otherwise take the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) convene a meeting of creditors (whether formal or informal), or enter into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or have a receiver and/or manager, administrator or administrative receiver appointed of its undertaking or any part thereof, or a resolution is passed or a petition presented to any court for your winding up or for the granting of an administration order in respect of you, or any proceedings are commenced relating to your insolvency or possible insolvency; or

2.     you suffer or allow any execution, whether legal or equitable, to be levied on your property or obtained against you or you are unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986 or you cease to trade; or

3.     you encumber or in any way charge any of the goods.

iii.   For the purposes of these Terms and Conditions, a Business Customer shall mean any body corporate, educational establishment, hospital, health authority, governmental or local governmental body or any other organisation to whom the distance selling regulations apply, or any other customer for whom a trade account has been granted.

iv.   Business customers are exempt from returning items within 7 days under the distance selling act.

v.   Trade customers are liable for all carriage costs.

vi.  In the event that payment is not received within 28 days of the due date,

   All monies owing to the Supplier shall become immediately payable to the Supplier irrespective of whether it would have been due under the previously agreed payment terms.

Limitation of Liability

i. Subject to 9.2 below, if you are a consumer the Supplier shall not be liable to you for any loss or damage in circumstances where:

1. there is no breach of a legal duty owed to you by the Supplier or by its employees or agents;

2. such loss or damage is not a reasonably foreseeable result of any such breach;

3. any increase in loss or damage resulting from breach by you of any term of this contract.

ii. Nothing in these conditions excludes or limits the liability of the Supplier for death or personal injury caused by the Supplier's negligence or fraudulent misrepresentation.

iii. If you are a business customer the Supplier shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with this agreement.

Returns Policy

 i. It is the responsibility of the buyer to return and collect goods to / from the Company's premises. (See definition for The Company).

ii. The goods cannot be returned unless an RMA number has been requested and obtained from the Company and the package clearly marked on the outside with this identification.

iii. It is the customer's responsibility to take reasonable care of the goods whilst in their possession. If this condition is not met the Company reserves the right to make a reasonable charge for restocking and resale at a price that is less than that charged for the goods if sold as new. This charge will vary according to the condition of the returned goods. This provision is designed to ensure that returned goods can be sold again as new.

iv.  Systems built to the customer's individual specifications are exempt from the right to cancel under the Distance Selling Regulations.

v. If the buyer properly rejects any of the goods in accordance with the Distance Selling Regulations within 7 working days in writing, the buyer shall nonetheless be responsible for the return cost of the goods.

vi. Non-faulty items returned to our premises complete in the original packaging together with manuals and software disks within 7 working days of purchase may obtain a credit note. Goods must be sellable as new in order to qualify for a credit note. All software must be unused and sealed within the original packaging. Outside of 7 working days, non faulty items will not be exchanged or a credit note offered under any circumstances. Full refunds will not be considered if the goods are damaged in any way and seals broken invalidating any warranty.

 vii. iStreamBOX gives no assurance as to the mutual compatibility of components sold on any single invoice. It is the responsibility of the buyer to ensure that the goods purchased are suitable for the purpose intended. Advice sought by the customer from the Company in this respect may be given but cannot be relied upon by the customer or guaranteed by the Company unless the Company has access to the working system and the ability to carry out a full inspection of any software or operating system.

viii. Credit notes must be used within six months of the date they are issued. Any credit notes over six months old are invalid.

ix. We will not accept returned software and/or licences under any circumstances.

xi.Returns of product purchases are subject to a 15% restocking fee.

 Data Protection
The Supplier will take all reasonable precautions to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.
Privacy Policy
 We do not store credit card details nor do we share customer details with any 3rd parties
Images
Product images are for illustrative purposes only and may differ from the actual product.